https://www.sculptedstands.com

About Our Privacy Policy

Tocabi Software B.V. cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available for commercial objectives to third parties. This privacy policy applies to the use of the website and the services provided thereon by Tocabi Software B.V. The start date for the validity of these conditions is 29/11/2023; with the publishing of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what these data are used for, and with whom and under what conditions these data can potentially be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse, and what rights you have concerning the personal data you provide us. If you have questions about our privacy policy, you can contact our privacy affairs contact person, whose contact details are found at the end of our privacy policy.

About Data Processing

Below you can read how we process your data, where we (have them) stored, what security techniques we use, and who the data are accessible to.

Email and Mailing Lists

Office365

We use the services of Office365 for our regular business email communications. This party has taken appropriate technical and organizational measures to prevent abuse, loss, and corruption of your and our data as much as possible. Office365 has no access to our mailbox, and we treat all our email traffic confidentially.

Payment Processors

Mollie

For handling a (part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address, and residence details, and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve their services and, in this context, share (anonymized) data with third parties. All the above-mentioned safeguards regarding the protection of your personal data are also applicable to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than permitted by legal terms.

Shipping and Logistics

ParcelPro

When you place an order with us, it is our job to deliver your package to you. We use the services of ParcelPro for executing the deliveries. It is therefore necessary that we share your name, address, and residence details with ParcelPro. ParcelPro uses this data only for the purpose of executing the agreement. In the case that ParcelPro engages subcontractors, ParcelPro will also make your data available to these parties.

Invoicing and Accounting

Jortt

For our administration and accounting, we use the services of Jortt. We share your name, address, and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. Jortt is obligated to confidentiality and will treat your data confidentially. Jortt does not use your personal data for purposes other than those described above.

External Sales Channels

Marktplaats.nl

We sell (a part of) our articles via the platform of Marktplaats.nl. If you place an order via this platform, Marktplaats.nl shares your order and personal data with us. We use this data to handle your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Error Handling

Sentry.io

To prevent our website from breaking, we store error messages with Sentry.io to be able to see what went wrong.

Purpose of Data Processing

General Purpose of Processing

We use your data solely for the purpose of our service. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you explicitly for permission. Your data is not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy based on the agreement between them and us or an oath or legal obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed with the purpose of further improving our service. These data (for example, your IP address, web browser, and operating system) are not personal data.

Cooperation in Fiscal and Criminal Investigation

In some cases, Tocabi Software B.V. can be obligated under a legal obligation to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will oppose within the limits of the law.

Retention

Periods

We retain your data as long as you are our client. This means that we maintain your customer profile until you indicate that you no longer wish to use our services. If you communicate this to us, we will also consider this as a forget request. This also means that we will not retain your data for longer than two years from the last contact or transaction, unless there is a legal justification basis for it. Based on applicable administrative obligations, we need to retain invoices with your (personal) data; we will, therefore, retain these data for as long as the applicable term runs. Employees, however, no longer have access to your client profile and documents that we have produced concerning your assignment.

Your Rights

Under applicable Dutch and European legislation, you as a data subject have certain rights concerning the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent abuse, we send copies and copies of your data only to your email address already known to us. In the event that you wish to receive the data at another email address or for example by post, we will ask you to identify yourself. We keep an administration of handled requests; in the case of a forget request, we administer anonymized data. All copies and copies of data you receive in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Autoriteit Persoonsgegevens if you suspect that we use your personal data in the wrong way.

Right of Access

You always have the right to view the data that we (have) processed and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data in their possession, specifying the category under which we have stored this data at our known email address.

Right to Rectification

You always have the right to have the data that we (have) processed and that relate to your person or can be traced back to you, corrected. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at our known email address that the data has been adjusted.

Right to Limitation of Processing

You always have the right to limit the data that we (have) processed that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at our known email address that the data will no longer be processed until you lift the restriction.

Right to Portability

You always have the right to have the data that we (have) processed and that relate to your person or can be traced back to you, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or have been processed on our behalf by other processors or third parties at our known email address. In all likelihood, we can no longer continue the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right of Objection and Other Rights

You have the right, in certain cases, to object to the processing of your personal data by or on behalf of Tocabi Software B.V. If you object, we will immediately stop processing the data pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we (have) processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Cookies from Third Parties

In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at all times. However, on this page, you will always find the most recent version. If the new privacy policy affects the way we already process data concerning you, we will notify you by email.

Contact Information

Tocabi Software B.V.
Vakwerkbrug 40
6846SG Arnhem
Netherlands

E [email protected]

Contact person for privacy matters

Thomas Biesaart